Claims
Your insurer does not choose your body shop. You do.
We work with every auto insurance carrier, not only the direct repair program shops that make concessions to get customer referrals. The estimate is free.
Chapter 01
You have the right to choose your repair facility
An insurance company can suggest a shop, but it cannot tell you where your car gets fixed. That decision belongs to you, in every state and with every carrier. Some shops sit inside a direct repair program, an arrangement where the shop makes concessions to the insurer in exchange for a steady stream of referrals. We are not one of them. We work with every carrier the same way, whether or not that carrier sends work our direction.
Telling your insurance representative you have chosen Argenti Auto Body is enough. From there, we take it from you.
The illuminated Argenti Auto Body sign and brick shopfront on Elyria Avenue
A damage report built to catch what a quick estimate misses
ASE certified technicians inspect every vehicle that comes in on a claim, and the damage report that comes out of that inspection checks systems that other estimates may have excluded or forgotten. A collision rarely stays contained to the panel that took the hit. If the impact reached the frame, the suspension, or a system further back than the dent itself, that gets written into the report before the claim moves forward, not discovered midway through the repair.
That thoroughness is also what protects you if a claim gets contested later. A report that already accounts for the full extent of the damage is harder to argue with than one that only covers what was visible from the outside.
The deductible and the free estimate
Insurance deductible discounts are available depending on the situation. Call and ask what applies to your policy rather than assuming a number, since it varies by claim. The estimate itself is always free, whether or not you decide to move forward here.
The same written warranty backs claim work too
Repairs done through an insurance claim carry the same written limited lifetime warranty for original owners as any other job on the bench, and the same complimentary wash and vacuum goes out with the car when the claim closes. A claim being paperwork-heavy on the front end does not mean the repair itself gets treated any differently once it is on the lift.
Argenti writes a free insurance-claims estimate for any carrier. Call (440) 233-5012.